General Welfare

The Welfare Team are:

  • Kerry Wannell (Welfare Officer)
  • Helen Dalby (Welfare Deputy)
  • Martin West (Health & Safety Lead)

We try to make the Welfare room a friendly area so that the children feel comfortable when they visit us if they are hurt or unwell, or if they just want a chat.

If there is anything we can do for parents to help, or give advice, please come and see us. If we are not available to talk to you when you come in, then please ring or speak to the office staff about making an appointment. 

There are a number of First Aiders in our school who are trained to administer First aid to our children in addition to our Welfare Officers.

We can administer children’s medications in our school if requested, however there is a procedure of completing a form and answering some questions beforehand. We have a list of medications that we do give in school and some we give with recommendations.

If your child had a medical need, we will ask that you come in and see one of the Welfare Team to complete a care plan to support your child in school. 

We regularly work with other NHS professionals. The school nurse visits to help with children’s needs. The children have medical checks e.g. hearing tests and dentist visits during their time in school, which is organised by the NHS. Parents receive a letter before these checks take place.


If your child becomes ill or sustains any injury at school, they will be cared for by the Welfare Assistants. If it is deemed necessary parents will be asked to come to the school to collect their child.

In case of an emergency, please make sure we always have up-to-date phone numbers where you can be contacted.

Parents/carers will be informed of any head injuries sustained and for serious accidents we follow the procedures laid down by the London Borough of Enfield.

If your child has sickness or diarrhea they must be absent from school for 48 hours after being unwell.

If your child has head lice, we can give you advice on how this can be treated.

There are some useful links to websites below that may be of interest.

Headlice advice:

NHS advice line: